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We're living in an era of unprecedented AI possibilities. Every day brings new demonstrations of what's theoretically achievable, from agentic AI systems that can manage complex workflows to natural language interfaces that make data accessible to anyone. Yet for most enterprises, there's a stark gap...

The conversation around AI governance has reached a critical inflection point. While many organizations still view governance as a necessary bureaucratic hurdle that slows down innovation, forward-thinking companies are discovering something counterintuitive: AI governance isn't just about managing risk—it's about accelerating growth. This shift in perspective...

Self-service analytics has been the holy grail of data teams for decades. We've all heard the promise: Empower business users to answer their own questions without constantly bothering the data engineering team. Yet despite years of investment in tools and training, most organizations are still...

I’m seeing so many people in the data space say that companies need to get their data right before they can do AI (we may even be guilty at times). It is simply wrong. Look, I’m not saying data hygiene isn’t important, but telling people they...

In a world of daily technological advances, many business analysts and executives continue to lean on the comfort of their crosstabs as a preferred mode of consuming their corporation’s data. A crosstab, more commonly known as a data table, displays a relationship between two or...

Change management is hard. With AI changing our businesses, it’s also crucial. I’ve been thinking about change management lately through the lens of "Switch" by Chip and Dan Heath. If you haven't read it, the book uses a powerful metaphor: Our rational mind is the...

Salesforce just made headlines for cutting 4,000 customer service jobs, with CEO Marc Benioff proudly declaring he "needs less heads" now that AI agents handle half their support interactions. Microsoft chopped 15,000 roles this year. Meta cut 3,600. The message from Silicon Valley is clear:...

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