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Excel 2007: "There was a problem sending the command to the program"

Submitted by jdavis on Monday, February 1, 2010
in

If you have ever tried to open an excel document and received the error that says "There was a problem sending the command to the program", you can fix it by doing the following:

  1. Open Excel 2007
  2. Open the Menu in the top left
  3. Click the "Excel Options" button

  4. Click the advanced tab on the left of the options screen
  5. Under the general options uncheck the box "Ignore other application that use Dynamic Data Exchange (DDE)"

 

Comments

Thank you so much....ive been

Submitted by Anonymous on Saturday, March 13, 2010 .

Thank you so much....ive been trying to solve this problem for like 3 days and htis was such a simple fix. Thank you.

Thanks!

Submitted by brent on Monday, March 22, 2010 .

I've been looking for weeks on how to fix this, thanks for having it so clearly stated, fixed excel perfect!!

No problem

Submitted by jdavis on Friday, March 26, 2010 .

I'm glad that it helped you out.

Still a problem

Submitted by J Nelson on Saturday, March 27, 2010 .

Tried the solution, but I still get the error message and still cannot open Excel files by double-clicking them. Any other ideas?

Still a problem

Submitted by jdavis on Saturday, March 27, 2010 .

One thing to check is which add-ins are installed. If there are any, you may want to try and disable them just to see if the problem goes away.

If it does end up making the problem go away, you can try and re-enable them one by one till you find the one that causes the problem.

Thanks a lot

Submitted by Imran Khan on Saturday, April 3, 2010 .

Thanks josh, It really helped me out

You are the best! Thanks Josh

Submitted by Val on Friday, April 23, 2010 .

You are the best!

Thanks Josh

Amazing. Thanks a lot, you

Submitted by Anonymous on Sunday, April 25, 2010 .

Amazing.
Thanks a lot, you saved me a lot of time.

OMG!!! THANK YOU

Submitted by Kaleb on Thursday, April 29, 2010 .

OMG!!! THANK YOU SOOOOOOOOOOOOO MUCH!!!!!!! FINALLY!!!!! I've looked for the solution to this problem for the past 2 days and no one ever could figure it out! :):):)

Wow, worked for me

Submitted by Jim T in Boston on Wednesday, May 5, 2010 .

Wow, I'm using a 3 month old Windows 7 laptop with Office 2007 I started getting this issue with Excel and Word about a week ago for unknown reasons. I cleared the checkbox shown in Excel Options and now the problem is gone in both Excel and Word. I don't know why, but I'm really happy to have found this post via Google! Thanks Josh