How to Telnet onto a ShoreTel Switch

Apr 2011

How to Telnet onto a ShoreTel Switch

comment icon4 comment(s) |

To Telnet onto a ShoreTel switch you first have to enable Telnet on it. Keep in mind that this will only temporarily enable telnet, and you will need to run this command every time you want to connect to the switch. 

First, Log onto the shoretel server and open up command prompt. Go to "C:\Program Files\Shoreline Communications\ShoreWare Server" and run this command. "ipbxctl -telneton x.x.x.x" where x.x.x.x is the ip address of your switch. 

Once that command finishes you can open the command promt and type "telnet x.x.x.x". it will then ask you for the username and password. The default username is "anonymous" and the default password is "ShoreTel". Please keep in mind that it is case sensitive.

Now you have access to your ShoreTel switch, and you didn't even have to go dig out you DB-9 cable. 


November 29, 2012

Robert Peters

Additional Info

Good info Trey. One thing to mention is that when you issue the ipbxctl command, the command will prompt you for a password. You must correctly enter the password and then the command will show you that telnet is enabled. Then you can telnet to the switch.

April 8, 2013

Mike Waldron


Like the other commenter stated, you'll have to enter the password. The default is "ShoreTel".

This helped me tremendously as a client I work with had the SG220/T1A lock up and this got me in to reboot it, bringing them back up.

February 21, 2014


Lock ups

Did you ever find out why your switches were locking up? Ours have been locking up all over our plant at different intervals.

April 12, 2015


Very helpful but

When i do that i cannot do anything because the output keeps streaming across the screen? Is there a way i can turn this off? or someway to pause it? I cannot even log into the switch a lot of the time since i cannot see what i am typing. though i have found that if it type the username and password that i will get the menu option on the SG-220T1A switches i have. But on the 120/24 switch i have i just get a cli (no menu) and it is virtually impossible to even read a help command with the scolling output.

I know it has been a long time since anyone has looked at this page but i am hoping to get lucky.