This site is designed using current web standards. The contents of this page are accessible to any browser or Internet device, but the design is only accessible to a browser that supports the current web standards.

Business Applications Business Applications : Web Interaction Center Web Interaction CenterTM See the PipeLive web site for more information The Web Interaction Center is a complete software solution for any company that wants to be successful at doing business on the web. The Web Interaction Center suite is made up of five modules: Web Center, Conference, Site Monitor, Email, and Shopping. Although the five modules can be deployed individually or in any combination, each of the other four modules adds features to the Web Center, making it the core module. Web Center : A powerful web-based communications product that allows visitors to your site to request live help by simply clicking a button. This means customers can get all the help they need, when they need it - while they are still on your site. Conference: Allows businesses to hold Web conferences and host distance learning sessions by providing a central location for participants to log in. Participants can not only type text back and forth but give presentations, share applications, broadcast video, and whiteboard. Site Monitor: powerful site traffic monitoring and reporting application, designed to help business managers tailor their Web site to suit the needs of their customers. Email: An email routing and processing application that can automatically respond to an email upon arrival, and route the email to the appropriate agent based on ACD rules designed to maximize productivity. Shopping: An intuitive, easy-to-use, e-commerce application that makes it possible for someone with no programming experience to put an entire catalog or store on the web.

© 2003 Interworks Systems, Inc. All rights reserved.